Practical guide
One guest gives a total amount while another pays only for their own items. A shared routine helps your team understand how to enter the bill amount and tip in each situation.
Bonzumo knowledge
A clear process builds trust – especially when the shift is busy.
Clarify how tips are handled, who is eligible and when distribution happens. The rule should be clear, consistent and documented.
The clearer the handover and ownership, the less likely disagreements become after a full service.
Digital support can help retain context. It does not replace a rule the team owns together.
Tips arise in different ways during checkout. One guest gives an additional amount, while another rounds the bill up to a final total. A group may add a shared tip or have each paying guest choose separately. Discuss these situations with your team so everyone uses the same terms and knows which figures to review before completing a payment.
Bonzumo includes tip entry within its payment flow. You can enter a tip amount or work with a total that includes the tip. This allows your team to record the guest's intention in the appropriate form. A brief review still matters: how much belongs to the bill, how much is the tip and what total is about to be paid?
Split bills add another question: which items or share belong to the person currently paying? Bonzumo supports splitting by selected items and dividing a bill into equal shares. Review the selected share and the associated tip in the current payment step. Your team can then explain the displayed amount to the guest before completing the transaction and moving on to the next person.
After service, you may want to understand the amounts already recorded. Bonzumo provides tip information in closing views and an overview for employees. These views help you look into questions about recorded figures. Set out a clear internal process for how your business organises allocation and handover, and explain that process to everyone involved in the shift.
Use practical examples when introducing the workflow: a rounded bill, a group paying equal shares and several guests paying for their own items. Review the displayed amounts together with your team. In a demo, ask to see these situations and explain how you currently organise tips. This helps identify the settings and instructions that matter for your operation and gives your team a more consistent approach to checkout.
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